Probably not caused by any riding behavior. It's a voltage imbalance within one or more of the battery modules. It indicated a possible interrupted connection between cells, a fault within the battery itself.
POLL - Have you had problems that required support from Alta Motors?
- Thread starter Philip
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Probably not caused by any riding behavior. It's a voltage imbalance within one or more of the battery modules. It indicated a possible interrupted connection between cells, a fault within the battery itself.
How did you fix this problem with the updated pack if its a battery issue?
Silent But Dirty
Alta North
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Do you know if there is a certain unit number at which the bike got the updated pack before it hit the dealer?
There is. I don't know what the number is, and all that information is unavailable to me now. Sorry.
Silent But Dirty
Alta North
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Redwolf
My dog thinks I'm cool
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Dang, that was my question too. Guess I will just have to hope for the best and ride the heck out of it.
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Well, mine is #343
@Bloak , @Rocketz152 , @Fog 25 , @schwankl what number are your bikes? Whoever has the highest we can assume anything below that could be affected. Anyone else I forgot who has had a battery replaced feel free to add your info.
@Bloak , @Rocketz152 , @Fog 25 , @schwankl what number are your bikes? Whoever has the highest we can assume anything below that could be affected. Anyone else I forgot who has had a battery replaced feel free to add your info.
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Last 3 digits, perhaps we should go 4, so mine is 0343. 2018 MXR
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I guess we should specify year and model also, since your bike is a 19 EXR the serial number would reset at the beginning of that model year.
You had a totally dead bike with no codes if I recall, correct?
Redwolf
My dog thinks I'm cool
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I have 19 EXR 0103, not replaced.
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In fairness, Bionicman’s bike may have had a totally unrelated issue. His bike became totally unresponsive, which was the first and only case we heard of on here.
And the same is true for others. Assuming may lead to mistakes in this attempted analysis. Just my opinion.
Redwolf
My dog thinks I'm cool
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Well, I am not going to let this interfere with my use and enjoyment of the machine, as soon as it finishes recharging, it's time to get a few more laps in.
We've seen customers ride for several weeks with the code latched. I'm unsure what the result will be, whether the battery will retain any damage, or whether there are safety issues. For those of you continuing to ride with the code latched, please provide me with some feedback on any differences in power, range, and charging if you would be so kind so I can collect the data.
Silent But Dirty
Alta North
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Man you are an Alta guy through and through. I really hope you can get your position back with them.
Thanks for all your help here!
Bloak
Well-known member
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2018 MXR#0373
Still charges. Rode for bit at mx track with code but was cut short due to rain. Last time out it seemed fine but I was just field burning and not at the track so couldn't judge battery drain rate.
Still charges. Rode for bit at mx track with code but was cut short due to rain. Last time out it seemed fine but I was just field burning and not at the track so couldn't judge battery drain rate.
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