ALTA SM NOT CHARGING,NO ERROR CODE, JUST SAYS"AC GROUND NOT DETECTED"

B. FRANK

Well-known member
#41
yes I've got a Norton. 1975 850 commando, black and gold. bought it brand new. I also have a 2014 Honda vtx 1300 fury, 2014 Honda cb1000r, 1998 Honda vtr1000f super hawk, 2016 Suzuki 750 kingquad, 2018 Ktm 690 duke,1995 Kawasaki klx650r ,2016ktm 350excf, 2018 beta 300 xtrainer, 2006 gasgas txt300pro(trials),1988 Honda trx250r(350cc pv kit), 2 2017 Yamaha tw200's, a mini bike and a 80cc motorized Schwinn stingray W/ 3 speed hub and my alta sm, oh and a hovercraft too! looking to win the whoever dies with the most toys thing, just not yet, having too much fun!

HOVERCRAFT.jpg

COASTAL PRO 2.jpg
 

Oded

Well-known member
Likes
675
Location
Israel
#45
Yep, bike is good to go. Had a little firmware drama but it’s all updated and healthy now. Put some miles on it and I must say, the regen in map 4 is CRAZY on the SM!
This is why I use SM maps on my EX.
The difference between maps 1-4 on the SM is so much more pronounced than on the off road versions. It's great.
 
Likes
3
Location
12508
#48
I'm having the same "ground not detected" issue. Just happened today. I've been trying different extensions and outlets to no avail. I did hear a pop when I plugged it in which makes me wonder if it's the fuse. I'm looking forward to pulling the charger out. I may try Hudson Valley Motorcycles, where I bought the bike, first. See if they have thoughts on the matter.
 

Rashid510

Well-known member
Forum's Sponsor
Likes
747
Location
South San Francisco, CA
#49
I'm having the same "ground not detected" issue. Just happened today. I've been trying different extensions and outlets to no avail. I did hear a pop when I plugged it in which makes me wonder if it's the fuse. I'm looking forward to pulling the charger out. I may try Hudson Valley Motorcycles, where I bought the bike, first. See if they have thoughts on the matter.

So far the only "smoking gun" has been related to the relay board/control board..."looking forward to pulling the charger"...enjoy that job.
 

B. FRANK

Well-known member
#50
paddockclub, I ws lucky enough to have snydes and Rashid510 solve my problem, first they updated my firm ware but alas to no avail then they were able to get a replacement on board charger. I am no programmer or electrical wiz so I just let them do their thing. what a blessing it is to have such smart and helpful people on this forum, maybe someone can guide you through this but I am not that man. it took greater minds than mine. good luck. reach out, there are a bunch of knowledgeable folks on this forum who WILL help you.
 
Likes
3
Location
12508
#51
Thank you for the advice B. Frank and Rashid510. Would you advise me to do the same and speak to my dealer about updating the firmware, first? B. Frank, I'm as green as you are when it comes to this stuff.
 

snydes

Moderator
Staff member
Likes
2,338
Location
Pennsylvania
#52
I sincerely doubt HVM would be either willing or capable of updating the firmware at this point unfortunately. Your best bet for firmware updates are from nearby fellow enthusiasts that are setup to do it. Rashid can probably break down your options for what sounds like a carbon copy of what we just went through with B.Frank.
 

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